Privacy Policy

Effective Date: March 27, 2026

1. Introduction

This Privacy Policy (the "Policy") describes how Hong Kong Arankoo International Consulting Co., Limited (the "Company," "Service Provider," "we," "us," or "our") collects, uses, shares, and protects information when you use our mobile application products (collectively, the "Applications" or "App"). Our studio is Arankoo Studio.

D‑U‑N‑S® Number: 989132883

The Applications include, but are not limited to: Star Love, Bliss Kiss Mahjong, and Romance Block. The Applications are intended for use on an "AS IS" basis.

2. Scope

This Policy applies to information processed in connection with the Applications. It does not apply to third-party websites, services, or products that we do not control, even if they are accessible through the Applications.

3. Information We Collect

The Application collects information when you download and use it. Depending on the features you use and your device settings, this may include:

3.1 Information Collected Automatically

• Device and technical information: device model, operating system version, language, timezone, network type, app version, and identifiers used to operate the App.
• Log and usage information: pages/screens you visit, time and date of your visit, time spent, interactions, and general performance data.
• Approximate location: approximate location (such as city/region) inferred from your IP address. The Application does not gather precise GPS location information.
• IP address: your device's Internet Protocol address (e.g., IP address).
• Crash and diagnostics information: crash logs, error reports, and related diagnostics to improve stability.

3.2 Information You Provide

• Support and communications: information you provide when contacting us, such as your message content and any details you choose to include.
• Voluntary information: any other information you choose to provide through the App or when communicating with us.

3.3 Purchases

If you make in-app purchases, transactions are processed by the platform provider (for example, Google Play). We do not receive or store full payment card details. We may receive limited information such as purchase status and product identifiers to deliver the purchased content and support customer service.

4. How We Use Information

We use information collected through the Applications to:

• provide, operate, and maintain the Applications;
• improve gameplay, features, and user experience;
• monitor performance, debug issues, and prevent crashes;
• protect against fraud, abuse, cheating, security incidents, and illegal activity;
• communicate with you about updates, required notices, and support responses;
• provide advertising and measure advertising performance (where applicable and permitted by law);
• comply with legal obligations and enforce our agreements.

5. Legal Basis for Processing (EEA/UK Where Applicable)

Where the GDPR or similar laws apply, we process information on one or more of the following bases:

• Contract: to provide the Applications you request and operate core features.
• Legitimate interests: to secure and improve the Applications, prevent fraud, and understand how the App is used.
• Consent: for certain analytics, advertising, or device permissions where required.
• Legal obligations: to comply with applicable law and lawful requests.

6. Sharing and Disclosure

We do not sell personal information as that term is traditionally understood. We may share information in the following situations:

• Service providers: with vendors who process information on our behalf to support the App (for example, hosting, analytics, customer support, crash reporting, and advertising services).
• Third-party partners and networks: where the Applications include advertising, measurement, or attribution tools, partners may receive device identifiers and usage data to provide and measure ads.
• Legal and safety: as required by law, such as to comply with a subpoena or similar legal process; or when we believe in good faith that disclosure is necessary to protect rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business transfers: if we are involved in a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

7. Third-Party Services and SDKs

The Applications may utilize third-party services that have their own privacy policies. Depending on the specific Application version and configuration, third-party service providers may include:

• Google Play Services
• AdMob
• Google Analytics for Firebase
• Firebase Crashlytics
• Facebook
• Unity
• AppLovin
• Vungle
• Adjust

These providers may collect information such as your device identifiers, IP address, usage data, and crash diagnostics, in accordance with their own policies.

8. Advertising, Analytics, and Tracking

Some Applications may display ads and use analytics to understand performance and improve content. Depending on your region and device settings, this may involve the use of identifiers (such as the Google Advertising ID) and similar technologies.

You can generally limit ad tracking or reset advertising identifiers through your device settings. You may also be able to opt out of personalized ads through platform tools (for example, Google’s ad settings), where available.

9. Data Retention

We retain information for as long as necessary to provide the Applications and for a reasonable time thereafter. Retention periods may vary depending on the type of information, why it is collected, and applicable legal requirements.

If you'd like us to delete information you have provided to us, please contact us using the details in Section 17.

10. Opt-Out and Your Choices

• Uninstall: you can stop all collection of information by uninstalling the Application.
• Device permissions: you can control certain data collection through your device permission settings (where applicable).
• Advertising choices: you can limit ad tracking through device and platform settings, where available.

11. International Transfers

Your information may be processed in countries other than where you live. Those countries may have different data protection laws. Where required, we take steps designed to provide appropriate safeguards for international transfers.

12. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information we process. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Children's Privacy

The Service Provider does not use the Applications to knowingly solicit data from or market to children under the age of 13. The Applications do not address anyone under the age of 13.

If we become aware that a child under 13 has provided personal information, we will take steps to delete it. If you are a parent or guardian and you are aware that your child has provided personal information, please contact us using the details in Section 17.

14. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as the right to request access, correction, deletion, or to object to certain processing.

To submit a request, contact us using the details in Section 17. We may need to verify your request before responding.

15. Changes to This Policy

This Policy may be updated from time to time. We will notify you of any changes by updating this page with the new Privacy Policy. You are advised to consult this Policy regularly for any changes, as continued use is deemed approval of all changes.

16. Your Consent

By using the Applications, you consent to the collection and use of information as described in this Policy, as it may be updated from time to time.

17. Contact Us

If you have any questions regarding privacy while using the Applications, or have questions about our practices, please contact us:

• Email: datanetworkinhk@gmail.com
• Address: RM 1804 BEVERLY HSE 93-107 LOCKHART RD WAN CHAI HK